Effective Date: 01/09/2025

1. Introduction

Melbourne Beach Tennis (“we”, “us”, “our”) respects your privacy. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out how we handle your personal information.

2. What we collect

We may collect personal information that is reasonably necessary for our activities, such as:

• Contact details (name, email, phone) for event bookings and communications;
• Payment or registration details where required;
• Website usage data (IP address, device type, pages visited);
• Publicly available information when you interact with our Instagram content (e.g. username, comments, likes).

3. Why we collect information

We collect, hold, and use personal information to:

• Manage bookings, events and memberships;
• Communicate schedules, updates and promotions;
• Improve our website and services;
• Comply with Australian legal obligations.

4. Instagram & third parties

Our website and communications may include links to Instagram. Please note:

• Your activity on Instagram is subject to Instagram's own privacy policy;
• We may access limited, publicly available profile information if you interact with our posts;
• We do not request or store Instagram login details or private account data.

We may also share your information with trusted service providers (e.g. booking systems, website hosting, email providers) who help us deliver services. These third parties are required to protect your information.

5. Storage & security

We take reasonable steps to protect personal information from misuse, loss, unauthorized access or disclosure. However, no online service can be guaranteed 100% secure.

6. Access and correction

You may request access to personal information we hold about you, or ask us to correct inaccurate information. Please contact us using the details below.

7. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact us

If you have questions or requests about privacy, please contact:

Email: melbournebeachtennis@gmail.com